eMedia Customer Service

Cristobal M 12/12/24, 3:33:47 PM EST

I meet Metroeast, he was reconfiguring SSL on the right domain when he loses access to the server, he got locked so he need to get some help from servers guys. Mount drive still not ready anyways.

Cristobal M 12/12/24, 3:56:38 PM EST

Started to fill not good, stomach pain, maybe an infection, gonna rest for a moment to see if passes.

Christopher B 12/12/24, 4:30:44 PM EST

Oh man, that's no fun. Hope it resolves quickly.

Dieneke S 12/13/24, 11:44:30 AM EST

Feel better Cristobal, I am also stll wth fever

Cristobal M 12/13/24, 12:35:55 PM EST

Dieneke S

Feel better Cristobal, I am also stll wth fever

thank you, stomach pain is less and feel little bit weak, but better than yesterday night. I hope you feel better too.

Christopher B 12/13/24, 1:27:19 PM EST

Oh man. health is important. Claire is also sick. :(

Dieneke S 12/16/24, 10:09:34 AM EST

Hey guys, first day of no fever for me but still very weak. Ill take it easy this morning, hopefully can jump on a little later.

Dieneke S 12/17/24, 10:03:37 AM EST

Hey guys, I feel a little better, ill be on around 10.

Dieneke S 12/17/24, 10:03:42 AM EST

in an hour

Cristobal M 12/20/24, 11:04:49 AM EST

Hello Team, due holidays are in the middle of next week, I'll be traveling on Monday and driving back probably on 27th, so I'll be out all next week. Available to work 30 and 31' then starting from the 2nd with full availability.

Dieneke S 1/3/25, 9:01:31 AM EST

agbu beta site error

Dieneke S 1/7/25, 11:30:21 AM EST

https://emedia.openinstitute.org/Allegro-Design--Orren-Pickell/chat/ -> cristobal, can you check the last agenda items about login.

Cristobal M 1/8/25, 12:09:35 PM EST

we are back

Cristobal M 1/8/25, 12:10:02 PM EST

I think...

Cristobal M 1/8/25, 5:18:09 PM EST

OI images working ok now

Cristobal M 1/9/25, 4:43:15 PM EST

Hey, I meet Metroeast, helped him to install from scratch again an EM instance since they had to start over again with a new VM with newer OS version in order to be compatible with the required mounts for Elemental. I hope next week we can re-take again the Elemental test and initial steps finally.

Cristobal M 1/10/25, 3:52:16 PM EST

OI tasks/points broken after last update Add Team also broken

Dieneke S 1/13/25, 11:42:25 AM EST

Hi Cristobal and Dieneke, Our university IT has informed us we need to migrate EnterMedia to a new server if we want to continue using it. Included are Sarah Gard, head of Archives at the Dole Institute, and Tyler Steiner, who is the university IT architect who will be building the new server. Could we plan to get a meeting on the books in mid-January to get it shifted? I can coordinate anything that needs it and can help you with any access issues, but I am out for the holidays December 23-January 8. Thank you! Marla Dole Institute Making a appointment for tomorrw 11 am

Dieneke S 1/13/25, 6:21:05 PM EST

Hi Dieneke, I’m having trouble adding this comment to the chat, so am emailing you instead. I’m trying to edit metadata across a few thousand assets and the page just says, "Editing across 2343 assets". It's been that way for at least 10 minutes so I have no idea if it needs longer or if we need to add something to indicate when the task is complete. Should it take this long? I will keep the page open just in case. Please advise when you can, thanks, --C babson

Dieneke S 1/14/25, 10:40:19 AM EST

Cistobal, can you check Babson / AGBU?